Do It Now, While It’s Cheap to Do It

Do It Now, While It’s Cheap to Do It

When I tell people, “do it now, when it’s cheap to do it” I often mean two things. Generally what I mean is time is of the essence. We often like to put things off for a more opportune time when things slow down in life. Often, that time never comes...
Becoming Delightful

Becoming Delightful

I am attempting to solve the mystery of delight. That may sound strange but it is what I am out to do, delight our customers. At the end of the day, there are a lot of similar services or brands as yours (ours too). Very rarely are you so unique that you have no...
Close Your Browser Tabs

Close Your Browser Tabs

A word of advice from someone who stares at their computer all day…close your browser tabs at the end of the day. It may seem simple but I made a change recently that made a wonderful impact on the start of my day. Typically, I put my PC or Mac to sleep when I am done...
Always Thrash Early

Always Thrash Early

A simple reminder to thrash early. As we work on a few new items internally I was reminded of the Seth Godin adage of thrashing early. What this means is to ask all the difficult questions early on rather than later when things are harder to change. Can this scale?...