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Becoming Delightful

I am attempting to solve the mystery of delight. That may sound strange but it is what I am out to do, delight our customers. At the end of the day, there are a lot of similar services or brands as yours (ours too). Very rarely are you so unique that you have no...

Close Your Browser Tabs

A word of advice from someone who stares at their computer all day…close your browser tabs at the end of the day. It may seem simple but I made a change recently that made a wonderful impact on the start of my day. Typically, I put my PC or Mac to sleep when I am done...

Always Thrash Early

A simple reminder to thrash early. As we work on a few new items internally I was reminded of the Seth Godin adage of thrashing early. What this means is to ask all the difficult questions early on rather than later when things are harder to change. Can this scale?...

On Being Remarkable

Let's talk about being remarkable. It is easy to get caught up thinking about what makes your business different from your competitors. "Well since they offer X we should offer X+ and Y so that we are seen as better." While this approach helps you stay toe-to-toe with...

Consider the Following

In an age where social media dominates our daily interaction with others, we seem to gravitate towards negativity. Why follow someone you don't like or agree with? For a different perspective? Maybe. Most likely it is derived from a desire to watch them fail or wander...

What is the Return on Your Investments?

When you invest in something, you expect a return. This may seem extremely trivial but we often get caught up on superfluous ideas of what we want in return for our investment. When I invest my time at work, I may expect money in return. When I invest my time writing...

5 Tips to Make Your WordPress Site Run Smoothly

Hey there everyone! I just wanted to share a video today of 5 tips to keep your WordPress site running smoothly. If you follow these five tips your website should perform very well and you should feel like you have a good understanding of your website's performance....

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