How can we help?

Help Docs

All you need to know

Talk to a human

Schedule a phone call

Quick Start
To start your RipplePop membership, visit our pricing page and sign up.  Once you sign up, you will be welcomed into your account area we call Fetch. This is where you can submit requests, track active and past requests, and manage your account and billing.
Getting your developer
Within 24 hours of signing up we will match you with your personal developer who will handle all of your more advanced development requests. This developer is selected based on the criteria we collect during registration to ensure a good fit from day one!
Submitting a request
Submitting a request is easy. From with Fetch (your user account area) you can visit the request submission form and submit your request right to us. Don’t want to access Fetch in order to submit? No problem! Simply submit your requests to us via our special requests email we provide upon registration.
Track and monitor your requests
We make daily progress on your requests which you can track within Fetch. You can see which requests are open, closed, and respond to the email chain right from within your account. Our goal is to make it simple to track and monitor all of the requests you submit.

Privacy Policy

How we handle your data

Terms of Service

Fine print and details